Key Responsibilities:

• To readily interact with all visitors/tenants within the site, delivering first class customer focused service
• Carry out regular patrols of the site as detailed in the site assignment Instructions, being always proactive
• Continuously look for opportunities to be of assistance to visitors at the site, proactively helping wherever opportunities arise
• Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
• Ensuring all incidents are managed in accordance with site policies and procedure
• Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
• Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
• To record/log all non-conformances and emergencies with the appropriate control room operatives
• To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight/manage unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to undertake any other reasonable duties as required to meet the needs of the business
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
• Be available to cover at least one additional shift per month if requested to cover absence/annual leave
• Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

Qualifications and experience required:

• SIA Badge (Door Supervisor license)
• Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard
• Take ownership of all situations to ensure tasks are completed or escalated when necessary
• To always stay motivated, aim high, and achieve

Salary: £12.45 per hour
Hours: Saturday and Sunday night (21:00 – 09:00), permanent – Overtime available.
Location: Canada Water (Southwark)

For full details please click here.

Application deadline: Ongoing. CV’s to be emailed to team@canadwater.co.uk

Please note you must be a Southwark resident to apply for the position above.